Refund policy

💳 RETURNS FOR STORE CREDIT 

All approved returns will be issued as store credit only in the form of a digital gift card.

⏳ 5-Day Return Window

You have 5 days from the date your order is delivered to request a return for store credit.

To qualify, items must be:

  • Unworn and unwashed
  • Free of makeup stains, deodorant marks, odors, pet hair, or wear

  • In original condition with all tags and packaging (if applicable)

Items returned outside these standards will not be eligible for store credit.

🚫 Non-Returnable Items (Final Sale)

For hygiene and safety reasons, the following cannot be returned for store credit:

  • Hats
  • Socks
  • Intimates
  • Hair accessories
  • Sale or clearance items
  • Seasonal/holiday items
  • Sip Society subscription items (unless damaged)

⚠️ How to Start an Exchange:

To begin the return process, simply log into your account [here] and follow the instructions provided. 

Items returned outside the 5-day window, not in original condition, or falling under “Final Sale” will not be accepted and returned back to the customer.

Thank you for shopping with Wine Oh! Vibes — where every purchase is a vibe 🍷✨